welcome to the basil long beach!

At our restaurant, we strive to provide our customers with the highest quality food and customer service. Please note that all sales are final, except in cases where there is a problem with the accuracy or quality of the food item. In these instances, we will work with you to find a resolution that best meets your needs.

In order to process a return or refund, please bring the unused portion of the food item, along with the receipt, to the restaurant within 24 hours of your purchase. Our management team will review your request and offer an exchange, store credit, or refund at their discretion.

We appreciate your understanding and support in maintaining our commitment to quality and customer satisfaction. If you have any questions or concerns, please don't hesitate to reach out to us.